National Driver Licence Service or NDLS, is the name given to the new, dedicated service which will receive applications for learner permits and driver licences
Since January 2013 The Road Safety Authority has been tasked with delivering the driving licence and learner permit service. Security and safety are at the heart of the new service which will be delivered consistently throughout the country. Since the move from paper to plastic card, learner permits and licences are more secure, long-lasting and convenient. Now we’re adding another layer of security to make sure that the only person who uses your licence is you. This will help to keep unlicenced, illegal drivers off our roads.
You can apply for a licence up to three months before the expiry date of the licence. If your licence has expired for ten years or more you must start the application process afresh and take a driver theory test, mandatory driving lessons and a driving test.
If you are an applicant for an Irish driving licence you will be required to verify your identity as part of the face to face application process in an NDLS centre. This means that you will have to submit documentation to prove your identity, your address & your PPSN, as well as confirmation of your country of birth/residency entitlement
What do you need to know?
How many National Driver Licence Service (NDLS) centres are there?
The new NDLS will provide motorists in Ireland with a dedicated, customer-focused licensing service with 34 centres nationwide. Two counties, Galway and Mayo, will have an additional part-time NDLS centre that will visit another venue in those counties. The locations of the centres have been chosen to ensure that 95% of the population is serviced within a 50km radius of a centre.
What will be the opening hours of National Driver Licence Service (NDLS) centres?
The centres will be open from 9am to 5pm, Monday to Friday, and from 9am to 2pm on Saturdays. They will also remain open through lunchtimes. These opening hours are more flexible and will enable customers to visit one of the NDLS centres at a time that is convenient to them, particularly outside normal working hours.
The part time centre in Station House Hotel In Clifden will be open every Monday from 9am to 4pm.
The part time centre in Broadhaven Bay Hotel in Belmullet will be open every Tuesday from 9am to 4pm
Where are the National Driver Licence Service (NDLS) centres located?
There is at least one centre in every county in Ireland. As part of the new service you don't have to apply in the one closest to home. Instead you can apply for your licence in any one of the NDLS centres nationwide many of which are located in convenient places such as shopping centres. For a full list and map of locations click here.
Do I need to bring photographs?
As part of this face to face application process, your photo and your signature will be captured digitally. These will be included in the existing fee for the learner permit or driving licence.
What's involved in this 'face to face' application?
Security and safety are at the heart of the new service which will be consistently delivered throughout the country. Since the change from paper to plastic card, learner permits and licences and more secure, long-lasting and convenient. Now we're adding a layer of security to make sure that the only person who uses your licence is you.
For that reason, from 29 October 2013 a number of new security measures were introduced to the licensing process as part of the changeover to the NDLS. These changes include:
• A requirement for you to bring additional documentation to confirm your identity;
• A face to face meeting with a Customer Service Agent in an NDLS centre;
• Having your digital photograph and signature captured by a Customer Service Agent in an NDLS centre.
How do I contact the NDLS
Customer Call centre opening hours are Monday to Friday 8am to 6pm and on Saturdays from 9am to 1pm.
If you require assistance please call 0761 087 880